Let me share the ugly truth: most HVAC failures occur because someone skipped a step. Did not calculate the load accurately. Used incorrect equipment. Got wrong the insulation needs. We have fixed dozens of these failures. And each time, we file away another insight. Like in 2017, when we decided on adding smart thermostats to each install. Why? Because Sarah, our senior tech, got sick of watching homeowners waste money on inefficient temperature management. Now clients save hundreds yearly.
 
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